Skip to content
KHAN HELP CENTER
Login Sign up
Currency and Language
Bangladesh Mongolia
Монгол ENGLISH
KHAN HELP CENTER
Log in Sign up

Currency and Language

Mongolia Mongolian
Монгол ENGLISH

Hi. How can we help you?

Why is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?

A withdrawal transaction with a successful status means that we have paid the funds. Please allow 15-30 minutes for your payment gateway/bank to process the transaction. If the delay is more than an hour, kindly contact our 24/7 customer support team and provide the following details.

Payment Gateway (Easypaisa/JazzCash)
1. Username
2. Transaction History / Statement

Bank Account
1. Username
2. Bank Statement
(Click here to learn more about the bank statement.)

24000cookie-checkWhy is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?yes

Related Topics:

How do I change my email address or phone number?
Why can’t I login to my account?
Customer support is unreachable. What should I do?
Password Guidelines
Can I use the Khan APP/Mobile Site with my existing username and password?
What information do I need to provide when contacting customer service regarding the KHAN App?
Do you have any other tips on how to ensure security of my personal data and account information?
How can I change my account password?
What currencies does KHAN support?
How to download KHAN APP? (Android)
Khan Logo

© 2026 KHAN. ALL RIGHTS RESERVED

Quick Links

  • Account
  • Payment
  • Technical
  • Sports
  • Casino

Information

  • Privacy Policy
  • Rules & Regulations
  • Terms & Conditions
  • Responsible Gaming
  • KYC

Follow Us

  • X
  • Youtube
  • Facebook
  • Instagram
  • Pinteres