Hi. How can we help you?
Before contacting us via Live Chat, please try uninstalling and reinstalling the app. If this does not resolve the issue, please contact our 24/7 customer service team and provide the following information:
Username
IP address
Current location
Mobile network operator
Android device model
Are you using Wi-Fi or mobile data?
A screenshot of the device information from the “About Phone” or “About Device” section
A screenshot of the issue or error message
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